** Please note this refund policy only applies to Introductory Flight Vouchers purchased via the online shop **
You have the right to cancel your contract within seven days of your contract with us or within seven days of the receipt of the voucher (whichever is longer). Refunds after this period will be at our discretion and will be subject to a £20 administration fee. Note that refunds can only be made to the purchaser. Refunds will not be made to the user or any third party.
The request for a refund my be made in writing within seven calendar days and delivered or sent to the following address: Glasgow Flying Club Ltd, Walkinshaw Road, Renfrew, PA4 9LP. Email is also acceptable: [email protected]
All vouchers are valid for a period of 6 months from the date of issue and is transferable during the period of validity. Please make every effort to use the voucher before the expiry date as refunds cannot be given after the expiry date. If you are in possession of a voucher that is outwith the validity period then an extension charge can be paid which will make the voucher valid for a period of 3 months from the date that the voucher expired.